Frequently Asked Questions

When the time comes to choose a grave marker for a loved one, your thoughts should be focused on celebrating their life, not the details of their headstone. Legacy Headstones is a family business with a tradition of excellence, giving you peace of mind with your choice and confidence that the memorial will last for generations to come. As you prepare to design the headstone learn more about some of the most common questions related to materials and shipment.

Because of its incredible durability and classic appearance, we use granite for all memorials and headstones. We choose only the best grade granite available, and never use wax or artificial polish during production, leaving you with the highest quality memorial possible.

Normal production time ranges from 10-12 weeks from the date of the order. We also offer a 10 day “Rush” delivery, for an extra fee, if delivery is needed sooner.

Yes. Our prices include all design work, engraving, shipping, and applicable taxes.

In the rare event that a memorial is damaged during shipping, we will immediately send a replacement headstone at absolutely no cost to you.

The Engraving House is proud to offer beautiful, lasting grave markers for your loved ones. We encourage you to design your desired headstone using our tool to customize the memorial just as you would like it. If you have any questions about our headstones please contact us and we will be happy to help you.

My great-grandfather started making beautiful headstone designs in 1940, and if you check the Better Business Bureau’s website you will see that we have an A+ rating. Click here to see

We absolutely have a visual representation of our cemetery memorials ordering process. Please go to our homepage and opt for our video tutorial or click this link here.

Using our designer, you can relay names, dates, and epitaph sentiments to be etched in the headstones.

Along with textual information our designer allows you to upload saved photographs from your computer onto the designer so you can see what the finished headstone will look like.

Yes, within the industry there are several terms used to describe our products: headstones, gravestones, grave markers, cemetery memorials, and monuments.

No, we do have a contact page supplying our contact information, but it is not necessary to contact us in order to place your headstone order. You can access our easy-to-use designer to upload text and images to be placed on your final cemetery memorials product.

We are a family business that is highly passionate about providing the best in discount headstones. We are family-owned and operated since 1940; we provide a lifetime guarantee on our cemetery memorials. How long does it typically take once I place an order for me to receive my headstone?

We will ship your headstone out within 10-12 weeks of your order.

We use only the top grade granite and marble headstones available!

Yes. Spence Monument has a Rush service, combined with expedited shipping if needed. Prior to placing your order, please Contact Us and let us know the date that you need your Headstone to arrive. We will then be able to let you know if your timeframe is possible and what the costs associated may be.

Yes, shipping is free to the continental United States. Shipping to Alaska, Hawaii are available for an additional shipping fee. Please inquiry for international shipments.

Yes, as a natural stone quarrier and fabricator we can produce custom products. If interested, please contact us at

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